Reputable Hamilton Real Estate Brokerage

Since opening our doors in 1988, Judy Marsales Real Estate Ltd. has carved a special niche as one of our area's few independently owned and operated real estate firms. Our Company has earned a reputation for exceptional client service, professionalism, strong business ethics and most importantly, performance. Find out what our clients have to say about us...

Satisfied Client Reviews

Average Rating:

  • Judy Marsales Real Estate, Brokerage, Brokerage Office $$$
  • 986 King St. West, Hamilton, L8S 1L1
  • 905-522-3300

Real Estate Brokerage rating: 5 out of 5 with 22 ratings.

I wanted to provide some feedback on a very positive experience that my family had working with Judy Marsales Real Estate. Our agent was Ancaster REALTOR Kim Bertling. She helped us with the sale of a property in Ancaster. The overall experience was excellent. Kim handled a delicate situation with my mothers initial reluctance to agree to list with Judy Marsales and a lot of anxiety with great poise and professionalism. In the end she won my mother over with her patience and kindness. She did a number of extra little things in support of the stress we all felt managing not just a home sale and move but a major life change for my parents. Kim also had do deal with the complication of dealing with me as POA living in another province which she did very effectively. In summary we are very grateful for the quality service and personal touch that Kim gave to this account and we would highly recommend both her and your company.
Kind Regards,
Gregory Dobson

Gregory Dobson, Halifax, NS

We would like to thank you so much for your help, guidance and professionalism through the recent sale of our 3 rental properties in Westdale. Kim Bertling took the time to explain the current market conditions, made informed recommendations of listing price for each property, and laid out a plan for how she would market, show and handle negotiations for our properties. She demonstrated keen respect for both the properties and our relationship with our tenants throughout the process. One of the most impressive things was her handling of the very sensitive issue of showing the properties, all of which had McMaster students in them while they were listed. We did not want just anyone entering the property and disturbing the students and she gracefully accepted the responsibility of showing the house yourself, to ensure the students felt safe and secure. I’m confident that this was a very special situation and that real estate agents wouldn’t normally conduct all showings themselves, but we very much appreciated your willingness to do this for us and – more importantly – for our student tenants! The great thing was that the houses were only listed for a maximum of 10 days and all sold at considerably above asking price (and we felt that the asking price itself was very fair!). You carefully explained the process of dealing with multiple offers (of which we had many, due to your great marketing of the properties and follow up with potential buyers), and helped maximize our selling price. We can’t say enough how much we enjoyed working with Kim Bertling, and in particular the outcome of the sales of our properties!

Thom and Mary Ellen, Mississauga, ON

I recently decided to sell my home in Ancaster and was overwhelmed by the number of realtors available and the decisions I was faced with. A friend referred me to Kim Bertling and I was instantly impressed by her professionalism, her knowledge of the marketplace and her understanding. She didn’t rush through anything, but instead took the time to make sure I understood all of the steps required to sell. She prepared a comprehensive opinion of value on my home and explained how she would advertise and market my home to the most suitable audience. She worked very hard for me and ended up selling my home in less than two days for full asking price! I would strongly recommend Kim Bertling to anyone looking for a hard-working realtor they can count on!

Kelly, Ancaster, ON

Kim is a marketing powerhouse! The number of people she got through our house was remarkable and resulted in two amazing offers, allowing us to firm up the sale of our home in record time. We were thrilled with the results that Kim produced for us and would happily refer her to anyone looking for a professional realtor who will make selling their home easy!

John & Jen, Ancaster, ON

We would like to thank Kim Bertling for helping successfully sell our home. She was professional, knowledgeable of the specific market, thoughtful and considerate of our needs. We appreciate her hard work and guidance through the negotiations. We will be sure to recommend her in the future to family and friends!

Rob & Sue, Brant, ON

We met with Kim Bertling and after a brief discussion about our home, the current market, we knew she was the realtor for us. Her sincerity, knowledge and professionalism shone through and we instantly listed with her. She listened to our thoughts, added her input to improve saleability and when it came to price she was able to justify her price (higher than we were considering) was the right way to market our home. She added her personal touch that showed us it wasn’t just a sale to her, but that she knows what she is doing and wants to do the best for her clients. She was always available to answer our questions and from the day it listed to the day it was sold – which was FAST!, 3 days – our questions and concerns were always addressed immediately. She followed through in every aspect to ensure that everything went smoothly. She worked around our hectic schedules and made what can be a really stressful time of selling a home, feel so easy and effortless. When multiple offers to purchase came in she took the time to explain the pros and cons of each and helped us choose which offer best suited our needs. Inviting a realtor into your home to look over and advise is intimidating. Kim Bertling always went above and beyond and ensured we were comfortable with everything that was happening. We were fortunate, our home sold fast and for the short time that Kim Bertling listed our home we were beyond impressed with how personal she made it and her knowledge. We would not hesitate to list with Kim Bertling in the future and will be recommending her to our friends and family in the future. For a stranger to come into your home, critique your house and explain the current market and how to best manage the sale of a house, Kim Bertling went above and beyond. Our home sold in less than three days, it sold above asking price and we were given a personal touch that we had never received in the past when dealing with realtors. You will not be disappointed listing or purchasing a home through her. Kim Bertling is diligent, proactive and took a ton of weight off our shoulders in selling our home. We can’t thank her enough!

Teri & Steve, Brantford, ON

We bought our first home with Angelika McKeen in late 2018. As first time home buyers we weren’t sure of the process and everything we had to do to make our home ownership dreams come true. Angelika McKeen fought to make sure we were treated fairly during the entire transaction and uncover elements of the transaction that seemed shady or not quite right. We had been previously searching for a home for almost 2 years and she was able to find us one in 2 months. Her guidance and dedication to our needs was invaluable. When we look to sell, we’ll be asking Angelika McKeen to help us again. You should too, you won’t be disappointed! I would definitely recommend her!

Andy Prociuk, Burlington, Ontario

I cannot say enough for Elizabeth Parker . She blew us away with her kindness, professionalism, and efforts. She really knows her craft and you can tell she loves her job as she is full of joy. I cannot tell you how much stress she took away from us as home sellers. She went above and beyond bringing in a stager and cleaner. We have young children so that extra effort spoke volumes. Not only was our home sold in a week but we received above asking price. She is a top notch realtor. Serious about her job, grounded and honest. I highly recommend Liz Parker .

Dana Cowie, Hamilton, Dana Cowie Fine Art

I had the pleasure of working with Bill McMahon when I sold my house in Westdale. Bill was extremely insightful and experienced. He demonstrated superior knowledge of the market and provided excellent and timely recommendations. He was always readily available and easy to communicate with. He went above and beyond to ensure the property showed well and, as a first time home seller, took extra time to walk me through all of the paperwork at every stage of the process. He certainly made the selling process less stressful on my end, which was very much appreciated! Bill is a truly outstanding REALTOR and seasoned professional. I would highly recommend Bill for any of your realtor needs in Hamilton.

Jessica P. Woolfson, MSc, MD FRCPC, Hamilton, ON

I would highly recommend Angelika Mckeen for all your real estate needs. My experience with her as my representative was amazing. She is very friendly, professional and really knows her stuff and does her homework for you the customer. Thanks again for all your help.

Andrew, Caledonia Ontario

Cindy Murrell-Wright helped us find our dream home in less than two weeks! We were so happy with our experience and we can’t say enough good things about Cindy.

Amy H., Toronto, ON

I would highly recommend Janice Rocchi as your real estate professional. As I had already moved back to Mississauga, she oversaw the staging, arranged for minor repairs and painting, and used a great deal of her own elbow grease to make my home attractive enough to sell very quickly. She listens for your wants & needs but still manages to find you something within your budget. I would definitely use her services again.

Darlene C., Mississauga, ON

In the last two years Liz Parker has assisted us in selling our condo and finding our new home in Hamilton. One of Liz's strengths is carefully listening to her customers and working hard to match the house with their needs and wants.Liz was excellent on keeping us up to date on listing that came up that met our requirements I would recommend Liz if you hare looking for an agent in the Hamilton market. If we need an agent Liz would be our choice>

Fred Selman, Hamilton ON

Excellent work on the part of Janice Rocchi and the whole team. These fine folks assisted us with the leasing of an investment property and did a fantastic job. Very responsive and helpful. We look forward to our continued work together in the coming years!

Adam, Toronto, ON

We have had the distinct pleasure of working with Elizabeth Parker on three real estate transactions over the past 11 years. She is a true professional with an in-depth knowledge of many communities in the City of Hamilton. Our relationship with her has been built on honesty, integrity, promise keeping, loyalty and fairness. Her ability to remain calm and judicious during contract negotiations is definitely an asset. We would highly recommend her to anyone wishing to buy or sell a home.

Sylvia and David Avery, Hamilton, ON

Working with Cindy to find our first home was a fantastic experience. She was extremely attentive, very knowledgeable about the area, and had our best interests at top of mind. As first time buyers she steered us away from property red-flags, and towards the perfect place for us. We recommend her without reservation to any of our friends looking for a place in in the GTHA. Thanks, Cindy!

Amy and Matt Holtom, Oakville, ON

We had the pleasure of dealing with Cindy Murrell-Wright on both the sale of our home and purchase of a new home. Cindy provided us with exceptional market information for the sale of our home for which we achieved 97% of asking price and sold our home within the first week of listing. We worked with Cindy to find our new home and she had a thorough understanding of our needs and the market conditions. She was able to find a home that met our budget and exceeded our expectations with respect to our "must have amenities". The most important characteristic in our dealings with Cindy was that she cared about us. We always felt she put our interests first not just to get a deal done. We would highly recommend Cindy as a selling/buying agent to our family and friends. Sincerely - Randy and Jennifer.

Randy & Jennifer, Hamilton, ON

We met Cindy Murrell-Wright at an open house she was hosting. We knew we wanted to purchase in Hamilton, but not much more. Cindy impressed us with her knowledge, demeanor and general willingness to help and to share information. Once she began working with us, we found her to be trustworthy, extremely responsive, detail oriented and incredibly reliable. We felt like she had our back every step of the way. We have worked with other very good agents in the past, however, it's not an understatement to say the she has been the very best of them.

Joyce King, Mississauga, ON

My families experience with the Marsales team and especially Cindy Murrell-Wright was fantastic. It was a very difficult time for my family and Cindy not only treated us as clients but friends. We faced a few hiccups throughout our sale, and no matter what we faced Cindy went above and even beyond her scope of practice to help us. Cindy was always on top of whatever situation arose, and dealt with everything in a quick and expedient fashion. I will always be grateful to the Marsales Team and especially Cindy for all of her hard work and dedication to my family throughout the closing of my late Mother's home.

Kimberley, Barrie, ON

Hi Judy
As we approach finalization of our purchase and sale, we wanted you to know how very much we appreciate the exemplary service delivered by Sarit Zalter and Jordan Zalter. In fact, if not for Jordan’s outstanding presentation on our behalf, we would not have succeeded in a multiple bid scenario in obtaining our dream property – an 1836 farmhouse in rural Ancaster. Every step of the way, their advice on pricing, strategy, timing and marketing hit the mark. The combination of their high energy and availability and their candid communication ensured that we were kept apprised of all options and developments. Acting for both buyer and seller in the sale of our home, they demonstrated absolute professionalism and clarity. The Zalters shared their extensive knowledge and experience with old homes and linked us with invaluable resources for the renovation project ahead. Finally, Sarit’s and Jordan’s wonderful sense of humour took the edges off what is inevitably a tension-filled, high stakes process.

Judy, our decision to use your firm for the second time in 15 years has proven again to be the right one.
Deirdre & Barry Finlay

Deirdre & Barry Finlay, Hamilton, ON

Dear Ms. Marsales -

I'm writing to ensure you're aware of how pleased I've been with the service provided to my family by Kirsten McNamee of your Westdale Real Estate Brokerage offce in connection with our recent purchase of a condo in downtown Hamilton.

We currently own a home in Westdale and were looking for a centrally-located condo in the $100,000 range to rent to our daughter who has been living at home since she graduated from university a couple of years ago. I understood that our purchase was not likely to be very profitable for the real estate agent representing us, and want to let you know that the assistance Kirsten has provided far exceeded the level at which she herself benefited. She understood our needs and budget, didn't waste our time with properties that weren't appropriate for us, provided a very timely response every time I need to get in touch, and gave us good and straightforward advice throughout the purchase itself - and afterwards.

We are especially grateful for Kirsten's support for almost two months post-closing when we encountered difficulty obtaining keys that worked and access to the locker (which then proved to be full of the previous owner's belongings - a problem because he died shortly after our purchase). Kirsten continued to liaise with the listing agent on our behalf, and provide advice to us, to try to resolve these issues. In this, she went above and beyond what we could have reasonably expected of her. We appreciate her efforts very much, and I wanted you to know that she has certainly done your firm proud.

It has been a pleasure to work with Kirsten, and we won't hesitate to recommend her to friends and family needing real estate services. We will certainly use her ourselves in the future when the time comes to sell our home.

Very sincerely,

Elizabeth Wensley & Stephen Hopkins, Hamilton, ON

Simply put... a delightful group of people to work with! I have no hesitation in recommending Judy Marsales and/or her staff to anyone buying, selling or investing in real estate.

Bob Gill, Hamilton, ON, i2b Global Inc.