Reputable Hamilton Real Estate Brokerage

Since opening our doors in 1988, Judy Marsales Real Estate Inc. has carved a special niche as one of our area's few independently owned and operated real estate firms. Our Company has earned a reputation for exceptional client service, professionalism, strong business ethics and most importantly, performance. Find out what our clients have to say about us...

Satisfied Client Reviews

Average Rating:

  • Judy Marsales Real Estate LTD., Brokerage, Brokerage Office $$$
  • 986 King St. West, Hamilton, L8S 1L1
  • 905-522-3300

Real Estate Brokerage rating: 5 out of 5 with 48 ratings.


Lori is the epitome of everything you could want in a real estate agent. She is knowledgeable, professional and so well organized. In this very demanding market, Lori was able to find me exactly the property that I wanted and walk me through all the ins and outs of purchasing a condo. There was an ease about the way Lori managed situations with a warm, enthusiastic and energetic approach. She explained any issues with complete clarity and ensured that I was not signing anything I didn’t understand. I could tell from our first interactions that she was someone who truly loves what she does and she handled all my questions and concerns in such a positive and proactive manner. I could call her anytime and she responded with professionalism and understanding. I highly recommend Hamilton REALTOR Lori MacRae and found her to be an absolute pleasure to work with.

Pauline Harley, Southampton, Ontario

An absolutely wonderful experience, we could not be happier! We engaged Lori MacRae's services, through Judy Marsales Realty, for the purchase of our new home earlier this year and the sale of our existing property. We actually bought before putting our existing property on the market and Lori made a potentially stressful transaction into a wonderful experience. Lori’s energetic and enthusiastic approach put us at ease every step of the process. She was full of amazing suggestions and delightful ideas that made both the purchase and the sale a pleasure. Her attention to detail on matters of both the home and the contractual process let us know we were in the right hands. The Marsales team did a superb job marketing the property and Lori’s inter-personal skills, with the other realtors, was just another advantage. Allyson and I could not offer enough praise and appreciation for her efforts with us, and highly recommend our REALTOR Lori MacRae and the Marsales team. Sincerely, The Dodges.

Bill Dodge, Niagara-on-the-Lake

Ancaster REALTOR Patsi Hunter helped my husband and I purchase our first home together and the process couldn’t have gone any smoother.

As first time home buyers, we really didn’t know what to expect - the market was crazy competitive and houses had to be viewed/offered within the same day. Patsi was always so quick to send us listings and get us showings to view. She was also extremely helpful when viewing the houses - telling us what to look for and what we should be paying attention to.

When it came time to place an offer on the first house we fell in love with, Patsi helped guide us through making a competitive offer the previous owner couldn’t refuse. Having successfully purchased the first home we made an offer on, we couldn't have asked for more!

Emily & Brian Steeves, Hamilton

We worked with Hamilton REALTOR Lisa Blunt to find our current rental unit. This was our first time using a realtor to find an apartment and it truly made the experience much less stressful than when we have searched privately. Lisa set up our viewings and fielded our questions; she also helped us to iron out the details of the lease agreement itself. Lisa was so communicative and truly put us at ease when we were feeling somewhat overwhelmed. We have already referred family to her as well, since we were so pleased with our experience.

Kelsey and Jenelle, Hamilton, Ontario

This is not the first time we have bought and sold, actually it is our 4th time. Lori sold our house for substantially over asking price in just one viewing. Literally our house was on the market for mere hours. Little did we know just how hard it would be to find a house to buy. We had a firm budget and a ton of non-negotiable requirements for a new house. It literally seemed impossible. Lori really understood what we needed and did not hesitate to tell us how the house we were viewing met or did not meet our requirements. Even when we started to feel we better "settle" she would tell us to hold on and that our house was waiting for us. I am not sure when Lori sleeps as it seemed she was helping us find a home 24 hours a day. Lori found us the PERFECT home that fell right in our budget, met all our needs and all our pets needs. She even had the idea to to include a little personal note with our offer saying how much we would cherish our chosen house. I think it went a long way into helping us secure the house. The sellers market is so hot right now that you need that extra push to really stand out in a sea of offers. I think it is worth mentioning that I have a friend on the West Coast who is a Realtor and I asked her to help me find one here who would be a "good fit" for our family. She phoned five or six Realtors and after her conversation with Lori she called me and said "I think Lori MacRae is a perfect REALTOR for you". I would not hesitate to tell anyone to use Lori. Hands down she is the best Realtor we have ever used. The very best part is her follow up. Just because we found our house our relationship is not over. She regularly checks in to see how we are doing and even offered to help with our garage sale. Thanks again for everything Lori!

Laura and Bill Carl, Ancaster

We are so pleased that Hamilton REALTOR Elizabeth Parker represented us for both the sale of our first house, and purchase of our new home. It was a first time for us selling, and we had so many jitters not knowing what to expect. Also, during a pandemic, this felt tough to navigate, but we found a 'forever' home we had spent some time searching for, and knew we had to jump on it. Liz was extremely organized and stepped in to help when we needed it most to make it the least stressful process. In purchasing the new home, Liz went above and beyond, and helped us find a place we absolutely love. If you need an expert on where to find your home, and a little TLC in the home-buying process, we highly recommend working with Liz! Thank you!

Laura + Jamie, Hamilton, ON

Kim Bertling and Lori MacRae recently sold our house in Ancaster in mere hours! When we started looking for a new property they both worked tirelessly to find something within our price range and to fit all our special needs for our pets. Let me just say it was a huge task. Buying a property can be so stressful but not with Lori and Kim. They never gave up looking to find us just the right house and they did it and more! Buying or selling these ladies have got you covered.

Laura Cattermole Carl, Ancaster, ON

When we decided to list our home, we spoke with three agents. Kim Bertling was the only agent who expressed genuine excitement when she walked into our home not just about being the selling agent, but about the opportunity to showcase and highlight the many features of our home. She understood the angst that goes along with giving up a home that holds deep and cherished memories. She worked with my husband and I in a collaborative manner as opposed to dictating to us, as the expert, on how the process would play out. Kim became a partner as we navigated through the changing market and ultimately negotiated to get us what we wanted. After over 8 moves in 20 years, I can absolutely and confidently say, Kim Bertling was the best agent we have ever worked with.

Laurian Soper, Ancaster

As first-time home buyers, the experience of looking at listings, viewing houses, navigating paperwork, and going through the roller coaster of rejections and bidding wars, is incredibly stressful! When our long-term plan to buy a house was shortened and we were thrown into the market to find a house with a brand-new baby, Marie Sison was our rock throughout the entire event. We were blown away by her professionalism and knowledge of real estate (you can tell real estate is her passion and nursing is just her hobby!). She made making the difficult decisions easier and guided us when we weren’t sure how to go about making offers based on the expectations of the seller’s market. Through every offer she was optimistic and genuinely excited for us, and through every rejection she was supportive and caring. We’re beyond thrilled that she helped us find a home for our family and could never thank her enough! You’re not just making the smart move with Marie; you’re making the best move!

Hailey Hall, Hamilton, Ontario

Lisa Blunt was our agent in the purchase of our first home and I cannot recommend her enough! From the day we first met Lisa, she's been informative, communicative, professional, and friendly. Lisa was always available to answer our questions and guide us through the stressful process of purchase our first-ever house. Throughout the entire experience we felt we could 100% trust Lisa to guide us in the right direction, provide helpful insight, and be an advocate for us. We truly feel she went above and beyond, and I couldn't recommend her enough. Thank you for everything, Lisa!

Hilary Welter + Dan Alatepe, Hamilton, Ontario

Dear Catherine, How do I every begin to thank you? You are amazing! You have been an awesome real estate agent. I couldn't have begun to do it without you - thank you from the bottom of my heart.

Carolyn Cooper, Hamilton, ON

Dear Catherine, Martin and I just want to say thank you so much for helping us out in court. Not only was your testimony helpful but your moral support was the clincher! You went above and beyond your duty so we can't thank you enough nor express our eternal gratitude. Fondly, Jennifer & Martin

Jennifer M., Hamilton, ON

To Catherine, We would like to say thank you, thank you, thank you for all the hard work you put into finding us the right home. We thank God for leading us to you and ultimately to our new home. We are very excited and can't wait to be living in the country. Your hard work has not gone unnoticed or unappreciated. Thank you & God Bless you Catherine Palmer!

Steve & Louise, Hamilton, ON

Good morning, I received a letter from you thanking me for listing with your company. Since I got that letter, I would very much like to recognize Catherine Palmer for the exceptional job she does. This is the 3rd property I have sold with Catherine, and my daughter and I have both purchased with her. Catherine is honest, up-front, efficient, very hardworking, and even though selling a home is very stressful, I have complete trust in her. She is absolutely accessible at all times, and when an issue comes up, she explains so it is easily understood, and she deals with it immediately. She gets the job done. In addition, my properties all sold very quickly and at a higher price than I expected. I always feel safe and I know that she really does have my best interests at heart. I would and do recommend her to anyone I know who is buying or selling. So, in closing, I would like to respond to your mailing by letting you know that Catherine is a great professional asset to your business. Thank you!

Pat C., Hamilton, ON

Thank you to the management and a big thank you to Catherine Palmer, Sales Representative. When Catherine introduced herself, her words conveyed that she was full of energy and dedication. During the next 3 months, her devotion in finding the right buyer and the way in which she overcame the many stumbling blocks that resulted from the amalgamation between the City of Hamilton and the Township of Flamborough, at which time important documents were misplaced, was proof of her claims. Catherine was very professional in motivating City Hall to produce the missing information. She was a great help, very convincing and reassuring at all times. Catherine's choice of photographer to produce the virtual tour was perfect. A job well done. Once again, thank you.

Jon Cottrell, Burlington, Ontario

Kim Bertling and Lori MacRae recently sold our house in Ancaster in mere hours! When we started looking for a new property they both worked tirelessly to find something within our price range and to fit all our special needs for our pets. Let me just say it was a huge task. Buying a property can be so stressful but not with Lori and Kim. They never gave up looking to find us just the right house and they did it and more! Buying or selling these ladies have got you covered.

Laura Cattermole Carl, Ancaster, ON

Oh you’re so sweet your ears must be ringing all the time these days. We are telling so many friends about how wonderful you are. Thanks again.

Client, Hamilton

Catherine Palmer is the best REALTOR! She came to us highly recommended and proved to be thorough, professional and a breeze to work with. She is honest and forthright...no games. Catherine walked us through the very stressful process of selling our home and made it a much easier process and we are truly grateful for that.

John Paetkau, Dundas

Kirsten McNamee was wonderful to work with! Not only was she incredibly knowledgeable on homes and Hamilton, she was also a lovely person to have in the crazy journey that is house hunting. I would recommend Kirsten for first time buyers and seasoned real estate owners alike. The level of first-hand information Kirsten brings to the table is indispensable when it comes to renovations. She is not only willing to invest the time and effort to making sure you get the right home, she also wants you to be confident in your decision. Kirsten helped my husband and I buy a home during the most volatile housing market in Canadian history. There is no one we would have rather had on our side.

Christi Souter, Hamilton, ON

When my husband and I decided to buy our first home we knew we needed someone dedicated and someone we could trust. We were able to find those qualities and more in Marie! She was there with us every step of the way, always there to answer any question or concern, always ready to show us any listing we were interested in and guide us with professional advise. If you want the perfect person to help you find your dream home, Marie Sison is the person to go to!

Yulisa H, Stoney Creek

Kirsten MacNamee was terrific to work with. She was always positive and upbeat despite a difficult market for buyers on a budget. But she was always confident that we would find something that would fit our needs and . . . we did! Both within our budget and a house that allowed us to both work from home with enough space. Kirsten MacNamee was honest about the houses we were seeing and let us know the realities of the market, making sure that we didn't get hopes too high or too low. It was great working with Kirsten, we highly recommend her!

Mike A, Organization, Hamilton, ON

Hamilton REALTOR Rome Miraldo proved to be an amazing realtor for the sale of my home, and was equally impressive with finding me a new one. She was very enthusiastic and went the extra mile and clearly understood the value of my home when other realtors did not. Her energy and professionalism made me feel comfortable and excited on becoming a seller in today’s housing market. I would definitely recommend her to anyone that is looking to sell or acquire a home.

Alexander Jamani , Ancaster, ON

Where do we start. We have dealt with several agents in past and have never experienced a more compassionate, understanding and motivated person as Hamilton REALTOR Kim Bertling. Never had anyone offered to take our dog for walk if we unable to get home, help pack or when power outage in area offered us over for dinner ( they had power). Kim sold our home with the challenge of a highway in our backyard. We highly recommend Kim as your agent she understood our needs and put a SOLD sign at our house Love you Kim thank you Susan and Rob.

Susan and Rob Mcfarlane , Hamilton, ON

I would highly recommend Ancaster REALTOR Kim Bertling. She pursues a bid tenaciously with a calm but thorough approach. Kim made herself readily available at all times, always patient and kind in her responses to my myriad questions. My house sold overprice in just ten hours after listing. Thank you Kim.

Diane K., Ancaster, ON

We can't say enough about the professional service that Burlington REALTOR Kim Bertling provided during our recent home purchase and sale. Whether you're an experienced property owner or a first time home buyer, the importance of having a top rated realtor on your side cannot be understated, and to that end I would highly recommend Kim to anyone. Faced with a tight timeline and all the additional complications that came on our purchase and sale, Kim was right there to reassure us that everything will be ok and helped make it a smooth transition. Extremely dedicated to the needs of her clients, it was obvious from our first meeting that Kim was willing to put in the time and effort to ensure we had a successful outcome. If ever we will be buying and selling again in a couple of years, we will look forward to having Kim look after us again. Sincerely, Ronald and Maria

Ronaldo/Maria Ines Garcia, Burlington, ON

We worked with Hamilton REALTOR Elizabeth Parker for our first home purchase. She listened carefully to what we were looking for in a house, our price range, and the locations we were interested in, and helped us to navigate the experience that is home buying, ultimately helping us find something that fit us. She was always helpful during our hunt, our offers, our inspection, and continued to be helpful even after we'd moved in - she still cared about how things were going for us and offered advice to things we were wondering, which as first time homeowners, was greatly appreciated. Would happily work with Liz again and would recommend her to anyone. Thanks for everything.

Chelsey and Jamie, Hamilton, ON

Doug and I were so pleased with the service we received from our Hamilton REALTOR Petra Wuppermann. Very professional and flexible with our schedules since we were coming from out of town to look at houses. We really appreciated all her help in finding us the right house for our family. I would highly recommend Petra and Marsales Real Estate.

Tami Packham & Doug Wood, Hamilton, ON

It is with great pleasure and gratitude that I write this review of Hamilton REALTOR Kim Bertling. Her professional, kind, calm approach won me over on our first meeting. My 91 year old mother needed to make a move from her home in the Villages of Glancaster, and Kim showed herself to be kind, considerate and very professional in dealing with my Mom. Kim helped us price the property appropriately and worked tirelessly to show it. She was very sensitive about arranging times for showings that weren’t disruptive to my Mom’s life and schedule. By not staging and making changes to the decor, Kim respectfully allowed my Mom to continue to live in her home during the active listing. We were delighted that the house sold in 10 days! We are grateful for Kim’s hard work in making this difficult and stressful time in my Mother’s life, as easy as it could have been. We highly recommend Kim Bertling.

Carol Moffatt, Hamilton, ON

Many thanks to Ancaster REALTOR Petra Wuppermann for her successful efforts in selling our property at Banbury Drive, Ancaster. We both appreciated your commitment to making the sale happen, your communication style and always keeping us informed. The photos that were taken of the house for the sale, were exceptional and we are sure helped the house get the attention that it deserved. We were very impressed with your efficiency in getting the house listed and put on-line. We were also appreciative of your patience as we went house hunting and your honest opinion of properties that we viewed. It was helpful that you pointed out things in the houses that we may have missed We feel fortunate that we met you at an open house in Hamilton and that you followed through as promised. We loved the fact that you had the whole Marsales team behind you for support. Thanks again. Vera Kirschner Chris Cunningham

Vera Kirschner, Ancaster, ON

Hamilton REALTOR Kim Bertling was simply fantastic to work with throughout the entire process of finding our first home. She made us feel comfortable and well informed along every step of the way. We are so grateful for all the work Kim put in from beginning to end to make sure everything came together. We would 100% recommend her to anyone searching for their next home.

David & Erin, Hamilton, ON

Hamilton REALTOR Bill McMahon worked with me for 1 1/2 years helping me look for a home to a new start in my life, after me going through a very unpleasant divorce. He was always attentive. Providing tones of information printouts for every place we looked at.


Bill McMahon did a home valuation of our matrimonial home that was extremely thorough and professionally presented.

He worked within my budget; regular emails providing links to homes that fit my liking and criteria as he got to know exactly what I was looking for. Bill was always attentive and available to meet. Always greeted us with a smile. Where he really shines is when it came to negotiations. He works a real magic that even surprised my mother who was a former real estate representative. Bill was a great negotiator and got us a great price!

Highly recommend Bill McMahon. Thank you Bill for everything. Thank you for helping me land back on my feet. No words can express my gratitude.

Kevin Estrella, Hamilton, ON

We have relied on Hamilton REALTOR Elizabeth Parker's guidance previously and completed another positive transaction most recently due to her sure hand as a negotiator. Elizabeth fairly and skillfully considers both sides involved, and there is never any pressure. We are totally satisfied with her friendly service. Thank you, Elizabeth. Anita and Yu-Kwang Peng.

Anita Peng, Hamilton, ON

I wanted to provide some feedback on a very positive experience that my family had working with Judy Marsales Real Estate. We used the services of Ancaster REALTOR Kim Bertling. She helped us with the sale of a property in Ancaster. The overall experience was excellent. Kim handled a delicate situation with my mothers initial reluctance to agree to list with Judy Marsales and a lot of anxiety with great poise and professionalism. In the end she won my mother over with her patience and kindness. She did a number of extra little things in support of the stress we all felt managing not just a home sale and move but a major life change for my parents. Kim also had do deal with the complication of dealing with me as POA living in another province which she did very effectively. In summary we are very grateful for the quality service and personal touch that Kim gave to this account and we would highly recommend both her and your company.
Kind Regards,
Gregory Dobson

Gregory Dobson, Halifax, NS

We would like to thank you so much for your help, guidance and professionalism through the recent sale of our 3 rental properties in Westdale. Kim Bertling took the time to explain the current market conditions, made informed recommendations of listing price for each property, and laid out a plan for how she would market, show and handle negotiations for our properties. She demonstrated keen respect for both the properties and our relationship with our tenants throughout the process. One of the most impressive things was her handling of the very sensitive issue of showing the properties, all of which had McMaster students in them while they were listed. We did not want just anyone entering the property and disturbing the students and she gracefully accepted the responsibility of showing the house yourself, to ensure the students felt safe and secure. I’m confident that this was a very special situation and that real estate agents wouldn’t normally conduct all showings themselves, but we very much appreciated your willingness to do this for us and – more importantly – for our student tenants! The great thing was that the houses were only listed for a maximum of 10 days and all sold at considerably above asking price (and we felt that the asking price itself was very fair!). You carefully explained the process of dealing with multiple offers (of which we had many, due to your great marketing of the properties and follow up with potential buyers), and helped maximize our selling price. We can’t say enough how much we enjoyed working with Kim Bertling, and in particular the outcome of the sales of our properties!

Thom and Mary Ellen, Mississauga, ON

I recently decided to sell my home in Ancaster and was overwhelmed by the number of realtors available and the decisions I was faced with. A friend referred me to Kim Bertling and I was instantly impressed by her professionalism, her knowledge of the marketplace and her understanding. She didn’t rush through anything, but instead took the time to make sure I understood all of the steps required to sell. She prepared a comprehensive opinion of value on my home and explained how she would advertise and market my home to the most suitable audience. She worked very hard for me and ended up selling my home in less than two days for full asking price! I would strongly recommend Kim Bertling to anyone looking for a hard-working realtor they can count on!

Kelly, Ancaster, ON

Kim is a marketing powerhouse! The number of people she got through our house was remarkable and resulted in two amazing offers, allowing us to firm up the sale of our home in record time. We were thrilled with the results that Kim produced for us and would happily refer her to anyone looking for a professional realtor who will make selling their home easy!

John & Jen, Ancaster, ON

We would like to thank Kim Bertling for helping successfully sell our home. She was professional, knowledgeable of the specific market, thoughtful and considerate of our needs. We appreciate her hard work and guidance through the negotiations. We will be sure to recommend her in the future to family and friends!

Rob & Sue, Brant, ON

We met with Kim Bertling and after a brief discussion about our home, the current market, we knew she was the realtor for us. Her sincerity, knowledge and professionalism shone through and we instantly listed with her. She listened to our thoughts, added her input to improve saleability and when it came to price she was able to justify her price (higher than we were considering) was the right way to market our home. She added her personal touch that showed us it wasn’t just a sale to her, but that she knows what she is doing and wants to do the best for her clients. She was always available to answer our questions and from the day it listed to the day it was sold – which was FAST!, 3 days – our questions and concerns were always addressed immediately. She followed through in every aspect to ensure that everything went smoothly. She worked around our hectic schedules and made what can be a really stressful time of selling a home, feel so easy and effortless. When multiple offers to purchase came in she took the time to explain the pros and cons of each and helped us choose which offer best suited our needs. Inviting a realtor into your home to look over and advise is intimidating. Kim Bertling always went above and beyond and ensured we were comfortable with everything that was happening. We were fortunate, our home sold fast and for the short time that Kim Bertling listed our home we were beyond impressed with how personal she made it and her knowledge. We would not hesitate to list with Kim Bertling in the future and will be recommending her to our friends and family in the future. For a stranger to come into your home, critique your house and explain the current market and how to best manage the sale of a house, Kim Bertling went above and beyond. Our home sold in less than three days, it sold above asking price and we were given a personal touch that we had never received in the past when dealing with realtors. You will not be disappointed listing or purchasing a home through her. Kim Bertling is diligent, proactive and took a ton of weight off our shoulders in selling our home. We can’t thank her enough!

Teri & Steve, Brantford, ON

We bought our first home with Angelika McKeen in late 2018. As first time home buyers we weren’t sure of the process and everything we had to do to make our home ownership dreams come true. Angelika McKeen fought to make sure we were treated fairly during the entire transaction and uncover elements of the transaction that seemed shady or not quite right. We had been previously searching for a home for almost 2 years and she was able to find us one in 2 months. Her guidance and dedication to our needs was invaluable. When we look to sell, we’ll be asking Angelika McKeen to help us again. You should too, you won’t be disappointed! I would definitely recommend her!

Andy Prociuk, Burlington, Ontario

I cannot say enough for Elizabeth Parker . She blew us away with her kindness, professionalism, and efforts. She really knows her craft and you can tell she loves her job as she is full of joy. I cannot tell you how much stress she took away from us as home sellers. She went above and beyond bringing in a stager and cleaner. We have young children so that extra effort spoke volumes. Not only was our home sold in a week but we received above asking price. She is a top notch realtor. Serious about her job, grounded and honest. I highly recommend Liz Parker .

Dana Cowie, Hamilton, Dana Cowie Fine Art

I had the pleasure of working with Bill McMahon when I sold my house in Westdale. Bill was extremely insightful and experienced. He demonstrated superior knowledge of the market and provided excellent and timely recommendations. He was always readily available and easy to communicate with. He went above and beyond to ensure the property showed well and, as a first time home seller, took extra time to walk me through all of the paperwork at every stage of the process. He certainly made the selling process less stressful on my end, which was very much appreciated! Bill is a truly outstanding REALTOR and seasoned professional. I would highly recommend Bill for any of your realtor needs in Hamilton.

Jessica P. Woolfson, MSc, MD FRCPC, Hamilton, ON

I would highly recommend Angelika Mckeen for all your real estate needs. My experience with her as my representative was amazing. She is very friendly, professional and really knows her stuff and does her homework for you the customer. Thanks again for all your help.

Andrew, Caledonia Ontario

I would highly recommend Janice Rocchi as your real estate professional. As I had already moved back to Mississauga, she oversaw the staging, arranged for minor repairs and painting, and used a great deal of her own elbow grease to make my home attractive enough to sell very quickly. She listens for your wants & needs but still manages to find you something within your budget. I would definitely use her services again.

Darlene C., Mississauga, ON

In the last two years Liz Parker has assisted us in selling our condo and finding our new home in Hamilton. One of Liz's strengths is carefully listening to her customers and working hard to match the house with their needs and wants.Liz was excellent on keeping us up to date on listing that came up that met our requirements I would recommend Liz if you hare looking for an agent in the Hamilton market. If we need an agent Liz would be our choice>

Fred Selman, Hamilton ON

Excellent work on the part of Janice Rocchi and the whole team. These fine folks assisted us with the leasing of an investment property and did a fantastic job. Very responsive and helpful. We look forward to our continued work together in the coming years!

Adam, Toronto, ON

We have had the distinct pleasure of working with Elizabeth Parker on three real estate transactions over the past 11 years. She is a true professional with an in-depth knowledge of many communities in the City of Hamilton. Our relationship with her has been built on honesty, integrity, promise keeping, loyalty and fairness. Her ability to remain calm and judicious during contract negotiations is definitely an asset. We would highly recommend her to anyone wishing to buy or sell a home.

Sylvia and David Avery, Hamilton, ON

Dear Ms. Marsales -

I'm writing to ensure you're aware of how pleased I've been with the service provided to my family by Kirsten McNamee of your Westdale Real Estate Brokerage offce in connection with our recent purchase of a condo in downtown Hamilton.

We currently own a home in Westdale and were looking for a centrally-located condo in the $100,000 range to rent to our daughter who has been living at home since she graduated from university a couple of years ago. I understood that our purchase was not likely to be very profitable for the real estate agent representing us, and want to let you know that the assistance Kirsten has provided far exceeded the level at which she herself benefited. She understood our needs and budget, didn't waste our time with properties that weren't appropriate for us, provided a very timely response every time I need to get in touch, and gave us good and straightforward advice throughout the purchase itself - and afterwards.

We are especially grateful for Kirsten's support for almost two months post-closing when we encountered difficulty obtaining keys that worked and access to the locker (which then proved to be full of the previous owner's belongings - a problem because he died shortly after our purchase). Kirsten continued to liaise with the listing agent on our behalf, and provide advice to us, to try to resolve these issues. In this, she went above and beyond what we could have reasonably expected of her. We appreciate her efforts very much, and I wanted you to know that she has certainly done your firm proud.

It has been a pleasure to work with Kirsten, and we won't hesitate to recommend her to friends and family needing real estate services. We will certainly use her ourselves in the future when the time comes to sell our home.

Very sincerely,

Elizabeth Wensley & Stephen Hopkins, Hamilton, ON

Simply put... a delightful group of people to work with! I have no hesitation in recommending Judy Marsales and/or her staff to anyone buying, selling or investing in real estate.

Bob Gill, Hamilton, ON, i2b Global Inc.