Reputable Hamilton Real Estate Brokerage

Since opening our doors in 1988, Judy Marsales Real Estate Inc. has carved a special niche as one of our area's few independently owned and operated real estate firms. Our Company has earned a reputation for exceptional client service, professionalism, strong business ethics and most importantly, performance. Find out what our clients have to say about us...

Satisfied Client Reviews

Average Rating:

  • Judy Marsales Real Estate, Brokerage, Brokerage Office $$$
  • 986 King St. West, Hamilton, L8S 1L1
  • 905-522-3300

Real Estate Brokerage rating: 5 out of 5 with 26 ratings.


We worked with Liz Parker for our first home purchase. She listened carefully to what we were looking for in a house, our price range, and the locations we were interested in, and helped us to navigate the experience that is home buying, ultimately helping us find something that fit us. She was always helpful during our hunt, our offers, our inspection, and continued to be helpful even after we'd moved in - she still cared about how things were going for us and offered advice to things we were wondering, which as first time homeowners, was greatly appreciated. Would happily work with Liz again and would recommend her to anyone. Thanks for everything.

Chelsey and Jamie, Organization, Hamilton

Doug and I were so pleased with the service we received from our agent Petra Wuppermann. Very professional and flexible with our schedules since we were coming from out of town to look at houses. We really appreciated all her help in finding us the right house for our family. I would highly recommend Petra and Marsales Real Estate.

Tami Packham & Doug Wood, Organization, Hamilton

I had a great experience working with Irena Tunjic at Judy Marsales Brokerage. She was patient and took the time to view many homes with me until I feel in love with my current home. I couldn't have done it without her. I would recommend Irena to anyone looking to buy a home.

Natalie S, Organization, Hamilton, ON

A huge thank you to Irena for being patient, professional and caring agent. Irena knows the market, is honest and upfront with opinions and comments. We never felt pressured into anything and Irena was wonderful at getting viewings booked. We will be recommending her and her Team to everyone we know. Thank you for helping us.

Sergii & Kate, Organization, Waterdown, ON

I have bought and sold a number of properties over the years. I've worked with a few different Realtors. But I must say, Irena Tunjic from Judy Marsales Real Estate Ltd., Brokerage, stands out big time! Irena immediately put me at ease with her easy going nature. She has a quiet confidence, and obviously significant experience; she let me know when she felt a property was over-priced. Any question I asked, she answered. And Irena responds in a very timely manner, which makes the client feel acknowledged and respected. I would strongly recommend Irena as a knowledgeable, trustworthy Realtor you can put your trust in. Thanks again Ms Tunjic for helping me sell my home quickly, for profit, and finding the home of my dreams, at a reasonable price. And during a pandemic no less!

Mandy M., Organization, Hamilton Ontario

It is with great pleasure and gratitude that I write this review of Kim Bertling. Her professional, kind, calm approach won me over on our first meeting. My 91 year old mother needed to make a move from her home in the Villages of Glancaster, and Kim showed herself to be kind, considerate and very professional in dealing with my Mom. Kim helped us price the property appropriately and worked tirelessly to show it. She was very sensitive about arranging times for showings that weren’t disruptive to my Mom’s life and schedule. By not staging and making changes to the decor, Kim respectfully allowed my Mom to continue to live in her home during the active listing. We were delighted that the house sold in 10 days! We are grateful for Kim’s hard work in making this difficult and stressful time in my Mother’s life, as easy as it could have been. We highly recommend Kim Bertling.

Carol Moffatt, Organization, Hamilton, ON

Many thanks to Petra Wuppermann for her successful efforts in selling our property at Banbury Drive, Ancaster. We both appreciated your commitment to making the sale happen, your communication style and always keeping us informed. The photos that were taken of the house for the sale, were exceptional and we are sure helped the house get the attention that it deserved. We were very impressed with your efficiency in getting the house listed and put on-line. We were also appreciative of your patience as we went house hunting and your honest opinion of properties that we viewed. It was helpful that you pointed out things in the houses that we may have missed We feel fortunate that we met you at an open house in Hamilton and that you followed through as promised. We loved the fact that you had the whole Marsales team behind you for support. Thanks again. Vera Kirschner Chris Cunningham

Vera Kirschner, Organization, Ancaster, Ontario

Kim was simply fantastic to work with throughout the entire process of finding our first home. She made us feel comfortable and well informed along every step of the way. We are so grateful for all the work Kim put in from beginning to end to make sure everything came together. We would 100% recommend her to anyone searching for their next home.

David & Erin, Organization, Hamilton, Ontario

Bill worked with me for 1 1/2 years helping me look for a home to a new start in my life, after me going through a very unpleasant divorce. He was always attentive. Providing tonnes of information printouts for every place we looked at.


Bill McMahon did a home valuation of our matrimonial home that was extremely thorough and professionally presented.

He worked within my budget; regular emails providing links to homes that fit my liking and criteria as he got to know exactly what I was looking for. Bill was always attentive and available to meet. Always greeted us with a smile. Where he really shines is when it came to negotiations. He works a real magic that even surprised my mother who was a former real estate representative. Bill was a great negotiator and got us a great price!

Highly recommend Bill McMahon. Thank you Bill for everything. Thank you for helping me land back on my feet. No words can express my gratitude.

Kevin Estrella, Hamilton, ON

We have relied on Elizabeth Parker's guidance previously and completed another positive transaction most recently due to her sure hand as a negotiator. Elizabeth fairly and skilfully considers both sides involved, and there is never any pressure. We are totally satisfied with her friendly service. Thank you, Elizabeth. Anita and Yu-Kwang Peng.

Anita Peng, Organization, Hamilton

I wanted to provide some feedback on a very positive experience that my family had working with Judy Marsales Real Estate. Our agent was Ancaster REALTOR Kim Bertling. She helped us with the sale of a property in Ancaster. The overall experience was excellent. Kim handled a delicate situation with my mothers initial reluctance to agree to list with Judy Marsales and a lot of anxiety with great poise and professionalism. In the end she won my mother over with her patience and kindness. She did a number of extra little things in support of the stress we all felt managing not just a home sale and move but a major life change for my parents. Kim also had do deal with the complication of dealing with me as POA living in another province which she did very effectively. In summary we are very grateful for the quality service and personal touch that Kim gave to this account and we would highly recommend both her and your company.
Kind Regards,
Gregory Dobson

Gregory Dobson, Halifax, NS

We would like to thank you so much for your help, guidance and professionalism through the recent sale of our 3 rental properties in Westdale. Kim Bertling took the time to explain the current market conditions, made informed recommendations of listing price for each property, and laid out a plan for how she would market, show and handle negotiations for our properties. She demonstrated keen respect for both the properties and our relationship with our tenants throughout the process. One of the most impressive things was her handling of the very sensitive issue of showing the properties, all of which had McMaster students in them while they were listed. We did not want just anyone entering the property and disturbing the students and she gracefully accepted the responsibility of showing the house yourself, to ensure the students felt safe and secure. I’m confident that this was a very special situation and that real estate agents wouldn’t normally conduct all showings themselves, but we very much appreciated your willingness to do this for us and – more importantly – for our student tenants! The great thing was that the houses were only listed for a maximum of 10 days and all sold at considerably above asking price (and we felt that the asking price itself was very fair!). You carefully explained the process of dealing with multiple offers (of which we had many, due to your great marketing of the properties and follow up with potential buyers), and helped maximize our selling price. We can’t say enough how much we enjoyed working with Kim Bertling, and in particular the outcome of the sales of our properties!

Thom and Mary Ellen, Mississauga, ON

I recently decided to sell my home in Ancaster and was overwhelmed by the number of realtors available and the decisions I was faced with. A friend referred me to Kim Bertling and I was instantly impressed by her professionalism, her knowledge of the marketplace and her understanding. She didn’t rush through anything, but instead took the time to make sure I understood all of the steps required to sell. She prepared a comprehensive opinion of value on my home and explained how she would advertise and market my home to the most suitable audience. She worked very hard for me and ended up selling my home in less than two days for full asking price! I would strongly recommend Kim Bertling to anyone looking for a hard-working realtor they can count on!

Kelly, Ancaster, ON

Kim is a marketing powerhouse! The number of people she got through our house was remarkable and resulted in two amazing offers, allowing us to firm up the sale of our home in record time. We were thrilled with the results that Kim produced for us and would happily refer her to anyone looking for a professional realtor who will make selling their home easy!

John & Jen, Ancaster, ON

We would like to thank Kim Bertling for helping successfully sell our home. She was professional, knowledgeable of the specific market, thoughtful and considerate of our needs. We appreciate her hard work and guidance through the negotiations. We will be sure to recommend her in the future to family and friends!

Rob & Sue, Brant, ON

We met with Kim Bertling and after a brief discussion about our home, the current market, we knew she was the realtor for us. Her sincerity, knowledge and professionalism shone through and we instantly listed with her. She listened to our thoughts, added her input to improve saleability and when it came to price she was able to justify her price (higher than we were considering) was the right way to market our home. She added her personal touch that showed us it wasn’t just a sale to her, but that she knows what she is doing and wants to do the best for her clients. She was always available to answer our questions and from the day it listed to the day it was sold – which was FAST!, 3 days – our questions and concerns were always addressed immediately. She followed through in every aspect to ensure that everything went smoothly. She worked around our hectic schedules and made what can be a really stressful time of selling a home, feel so easy and effortless. When multiple offers to purchase came in she took the time to explain the pros and cons of each and helped us choose which offer best suited our needs. Inviting a realtor into your home to look over and advise is intimidating. Kim Bertling always went above and beyond and ensured we were comfortable with everything that was happening. We were fortunate, our home sold fast and for the short time that Kim Bertling listed our home we were beyond impressed with how personal she made it and her knowledge. We would not hesitate to list with Kim Bertling in the future and will be recommending her to our friends and family in the future. For a stranger to come into your home, critique your house and explain the current market and how to best manage the sale of a house, Kim Bertling went above and beyond. Our home sold in less than three days, it sold above asking price and we were given a personal touch that we had never received in the past when dealing with realtors. You will not be disappointed listing or purchasing a home through her. Kim Bertling is diligent, proactive and took a ton of weight off our shoulders in selling our home. We can’t thank her enough!

Teri & Steve, Brantford, ON

We bought our first home with Angelika McKeen in late 2018. As first time home buyers we weren’t sure of the process and everything we had to do to make our home ownership dreams come true. Angelika McKeen fought to make sure we were treated fairly during the entire transaction and uncover elements of the transaction that seemed shady or not quite right. We had been previously searching for a home for almost 2 years and she was able to find us one in 2 months. Her guidance and dedication to our needs was invaluable. When we look to sell, we’ll be asking Angelika McKeen to help us again. You should too, you won’t be disappointed! I would definitely recommend her!

Andy Prociuk, Burlington, Ontario

I cannot say enough for Elizabeth Parker . She blew us away with her kindness, professionalism, and efforts. She really knows her craft and you can tell she loves her job as she is full of joy. I cannot tell you how much stress she took away from us as home sellers. She went above and beyond bringing in a stager and cleaner. We have young children so that extra effort spoke volumes. Not only was our home sold in a week but we received above asking price. She is a top notch realtor. Serious about her job, grounded and honest. I highly recommend Liz Parker .

Dana Cowie, Hamilton, Dana Cowie Fine Art

I had the pleasure of working with Bill McMahon when I sold my house in Westdale. Bill was extremely insightful and experienced. He demonstrated superior knowledge of the market and provided excellent and timely recommendations. He was always readily available and easy to communicate with. He went above and beyond to ensure the property showed well and, as a first time home seller, took extra time to walk me through all of the paperwork at every stage of the process. He certainly made the selling process less stressful on my end, which was very much appreciated! Bill is a truly outstanding REALTOR and seasoned professional. I would highly recommend Bill for any of your realtor needs in Hamilton.

Jessica P. Woolfson, MSc, MD FRCPC, Hamilton, ON

I would highly recommend Angelika Mckeen for all your real estate needs. My experience with her as my representative was amazing. She is very friendly, professional and really knows her stuff and does her homework for you the customer. Thanks again for all your help.

Andrew, Caledonia Ontario

I would highly recommend Janice Rocchi as your real estate professional. As I had already moved back to Mississauga, she oversaw the staging, arranged for minor repairs and painting, and used a great deal of her own elbow grease to make my home attractive enough to sell very quickly. She listens for your wants & needs but still manages to find you something within your budget. I would definitely use her services again.

Darlene C., Mississauga, ON

In the last two years Liz Parker has assisted us in selling our condo and finding our new home in Hamilton. One of Liz's strengths is carefully listening to her customers and working hard to match the house with their needs and wants.Liz was excellent on keeping us up to date on listing that came up that met our requirements I would recommend Liz if you hare looking for an agent in the Hamilton market. If we need an agent Liz would be our choice>

Fred Selman, Hamilton ON

Excellent work on the part of Janice Rocchi and the whole team. These fine folks assisted us with the leasing of an investment property and did a fantastic job. Very responsive and helpful. We look forward to our continued work together in the coming years!

Adam, Toronto, ON

We have had the distinct pleasure of working with Elizabeth Parker on three real estate transactions over the past 11 years. She is a true professional with an in-depth knowledge of many communities in the City of Hamilton. Our relationship with her has been built on honesty, integrity, promise keeping, loyalty and fairness. Her ability to remain calm and judicious during contract negotiations is definitely an asset. We would highly recommend her to anyone wishing to buy or sell a home.

Sylvia and David Avery, Hamilton, ON

Dear Ms. Marsales -

I'm writing to ensure you're aware of how pleased I've been with the service provided to my family by Kirsten McNamee of your Westdale Real Estate Brokerage offce in connection with our recent purchase of a condo in downtown Hamilton.

We currently own a home in Westdale and were looking for a centrally-located condo in the $100,000 range to rent to our daughter who has been living at home since she graduated from university a couple of years ago. I understood that our purchase was not likely to be very profitable for the real estate agent representing us, and want to let you know that the assistance Kirsten has provided far exceeded the level at which she herself benefited. She understood our needs and budget, didn't waste our time with properties that weren't appropriate for us, provided a very timely response every time I need to get in touch, and gave us good and straightforward advice throughout the purchase itself - and afterwards.

We are especially grateful for Kirsten's support for almost two months post-closing when we encountered difficulty obtaining keys that worked and access to the locker (which then proved to be full of the previous owner's belongings - a problem because he died shortly after our purchase). Kirsten continued to liaise with the listing agent on our behalf, and provide advice to us, to try to resolve these issues. In this, she went above and beyond what we could have reasonably expected of her. We appreciate her efforts very much, and I wanted you to know that she has certainly done your firm proud.

It has been a pleasure to work with Kirsten, and we won't hesitate to recommend her to friends and family needing real estate services. We will certainly use her ourselves in the future when the time comes to sell our home.

Very sincerely,

Elizabeth Wensley & Stephen Hopkins, Hamilton, ON

Simply put... a delightful group of people to work with! I have no hesitation in recommending Judy Marsales and/or her staff to anyone buying, selling or investing in real estate.

Bob Gill, Hamilton, ON, i2b Global Inc.