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The Marsales Edge

We want our clients to notice a difference with Judy Marsales Real Estate Ltd - and they do!
It's a number of things, our high standards and work ethic, the caliber of our salespeople, our commitment to ongoing professional training and development, and the fact that we are all, full-time, career-orientated professionals. Each member of our group understands that the root of our business success is service.

We firmly believe that every client has a story and understanding these personal circumstances requires a holistic approach to establishing short and long-term real estate goals. This, by extension means that we thrive on building and maintaining personal relationships.

Photo of a Home with Sold Sign with owners and Real Estate Agent

Our Client Service Includes

  • A friendly greeting and helpful manner when calling our office
  • A quick response to calls utilizing a 24-hour answering/paging system, fax and e-mail
  • The opportunity to deal directly at all times with a Judy Marsales Real Estate Ltd. salesperson or broker rather than an assistant or intermediary
  • Diligent adherence to our promises
  • A commitment to go the extra mile on behalf of our clients
  • Getting the job done!

Why We Get Results

Simply put, we take your business seriously. Understanding that the foundation of a successful client relationship is good communication and empathy, we begin by:

  • Listening to our clients to understand their needs and concerns
  • Acting in their best interests to achieve their goals
  • Sharing with them our extensive knowledge of the marketplace gained through our experience
  • Researching in depth using the latest technology.

We also recognize our limits. In order that our clients are fully informed we consult with professionals outside our areas of expertise including lawyers, bankers, engineers, and environmental experts.

Our client-centered service and years as experienced negotiators produce the winning combination that gets results!

Measuring Success

Our success is measured not only by our sales achievements but by the return of satisfied clients and their referrals to friends and family. Our clients tell us that they prefer working with us because we "provide individual, focused attention and service rather than an 'assembly line' approach".

Independent Yet Connected

We believe that being independent permits us the flexibility to choose the best approach to serve the real estate needs of our clients. As a result, we are able to fully concentrate on our only priority - our clients.

We also recognize the importance of 'keeping in touch' with local realtors as well as those across the Province and Country. This is achieved both through personal networking and memberships in the Ontario and Canadian Real Estate Associations.

If you require a contact outside our area - our independence enables us to refer you to the person we believe will work in your best interests!!

Our Credentials

We believe that our reputation is our most valuable credential. Since buying or selling a home or property is one of the most important decisions our clients ever make, it's important that they have confidence and trust in Judy Marsales Real Estate Ltd. Brokerage.

We're proud of the referrals and contracts we've received from

  • McMaster University
  • Many legal and financial institutions

Believing that it is important to contribute to the community in which we live and work, Judy Marsales and her sales team play an active role in local affairs.

Judy has been president of both the Metropolitan Hamilton Real Estate Board and Hamilton & District Chamber of Commerce, has sat on many boards of directors, is a respected public speaker and is a strong supporter of the arts.

Judy Marsales Real Estate Ltd. is a Member of:

  • The International Real Estate Association
  • The Canadian Real Estate Association (CREA)
  • The Ontario Real Estate Association (OREA)
  • The Realtors Association of Hamilton-Burlington (RAHB)
  • The Hamilton and District Chamber of Commerce
  • The Business Executive Organization (BEO)
  • The Credit Bureau of Hamilton
  • The Hamilton Club

What our Client's Say

Dear Ms. Marsales,

I'm writing to ensure you're aware of how pleased I've been with the service provided to my family by Kirsten McNamee of your Westdale Real Estate Brokerage offce in connection with our recent purchase of a condo in downtown Hamilton.

We currently own a home in Westdale and were looking for a centrally-located condo in the $100,000 range to rent to our daughter who has been living at home since she graduated from university a couple of years ago. I understood that our purchase was not likely to be very profitable for the real estate agent representing us, and want to let you know that the assistance Kirsten has provided far exceeded the level at which she herself benefited. She understood our needs and budget, didn't waste our time with properties that weren't appropriate for us, provided a very timely response every time I need to get in touch, and gave us good and straightforward advice throughout the purchase itself - and afterwards.

We are especially grateful for Kirsten's support for almost two months post-closing when we encountered difficulty obtaining keys that worked and access to the locker (which then proved to be full of the previous owner's belongings - a problem because he died shortly after our purchase). Kirsten continued to liaise with the listing agent on our behalf, and provide advice to us, to try to resolve these issues. In this, she went above and beyond what we could have reasonably expected of her. We appreciate her efforts very much, and I wanted you to know that she has certainly done your firm proud.

It has been a pleasure to work with Kirsten, and we won't hesitate to recommend her to friends and family needing real estate services. We will certainly use her ourselves in the future when the time comes to sell our home.

Elizabeth Wensley & Stephen Hopkins, Hamilton, ON

Read More Client Reviews

More About Us

Should you require additional information about our unique company or individual members of the group, please visit our Sales Representatives page or Contact us at any one of our three locations.

We look forward to working with you!!

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Recent Articles

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May You Live In Interesting Times

 Tuesday, June 13, 2017     Judy Marsales     General Real Estate Advice

"MAY YOU LIVE IN INTERESTING TIMES" is a quote from history and is certainly applicable today both globally and in the current real estate market.

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 Tuesday, April 18, 2017     Judy Marsales     Community Events

On behalf of the Hamilton Music Festival committee, we are thrilled to re-introduce Hamilton to its very own music festival. Decades have passed since the city has enjoyed its presence.

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